New features for Public Status Pages: HTML/CSS customization, increased transparency and more...

Public Status Pages revisited

WatchMouse introduced the Public Status Pages (PSP) feature a few months ago as a free additional feature to all professional plans.
Since the introduction many customers decided to use these status pages either for internal use, public facing, or as a fall back as soon as their websites are down.

You can read more on what it is, why you should use it and how to set it up on the Public Status Pages feature page.

New: HTML/CSS customisation; give the PSP your organisations looks

The first version of the PSP allowed you to add your company logo and have your company name at the top of the PSP pages, but it still had fixed design and colour use.

Today we introduce the ability to give the Public Status Pages the looks you want it to have. You can create your own HTML and CSS to build the Public Status Page the way you want it:

• Placement of your logo(s) anywhere.
• Use your house-style colours and fonts.
• Make it blend into the rest of your website.
• Provide addittional information/links relevant to visitors of your status page.
• Etc. etc.

New: Increased transparency; control how open you want to be

Different uses of the PSP ask for different levels of transparency of your public facing status page. With this new release you can control how much information you want to share

This new version allows you to add more performance and availability stats to your PSP:

• Availability charts of the last 24 hours and last seven days.
• Uptime percentage so far for the current day, for each service.
• Uptime percentage for past seven days, for each service.
• By default, solving issues changes all status icons in the history back to "green". You now have the option to show past issues in the history (status icons stay red/orange in the history).

And there is more...

On top of the major improvements above we also added the option to refresh data automatically at any desired interval. This can be useful when your PSP is used internally on a screen that is always visible in your NOC.

Finally we are happy to introduce the ability to add Google Analytics tracking code to your Public Status Pages, so you can track visitor use and behaviour for this page.

Getting Started

All the new features can be found on the PSP setup page, simply click on the "more options" link to reveal them.

Custom HTML and CSS are not available in our console, but if you contact the helpdesk, we're more than happy to apply our custom HTML/CSS to your Public Status Pages.