Advanced Performance Monitoring Functional Testing, Transaction Monitoring Public Status Pages API and Web Services (Cloud) Monitoring Extensive Reporting, Analysis and Alerting Real Browser Monitoring Over 60 Worldwide Monitoring Stations Sign up for a free trial!
Advanced Performance Monitoring
You can't afford to lose customers due to downtime or poor performance.
- WatchMouse offers solutions that help reduce downtime and monitor all levels of performance
- Global availability 24/7
- Instant load times
- Perfect functionality
- Status transparency
WatchMouse is a global industry leader in website and application performance monitoring.
Website Performance & Monitoring is Essential
"Two seconds is the new threshold in terms of an average online shopper's expectation for a web page to load."
~Forrester Research
A delay of just one-half second impacts key business metrics, according to research by Microsoft and Google, which include:
- Greater bounce rate (visitors quickly leave after viewing the first page)
- Fewer pages per visit
- Less revenue per visitor
- Lower search engine rankings
Don't try this at home
In-house performance monitoring diverts resources from your core business. It's also time consuming, expensive and may not identify errors caused by providers such as an ISP or hosting company. Additionally, in-house solutions typically only monitor from a single point, so you have no way of knowing if your site is accessible to customers from different locations around the world.
The WatchMouse globally distributed infrastructure of 60+ monitoring stations continuously checks your sites, servers and applications 24/7 to deliver verification that your sites are available, fast-loading and functioning properly.
WatchMouse conducts checks from an external perspective to replicate real-time user experience and provides your business with independent information about your website's performance and availability.
Click here for detailed product features
Functional Testing, Transaction Monitoring
Verify every single step in a click path or transaction using scripts.
- Detect broken or malfunctioning web-apps
- Pinpoint the weakest link in a click path
- Fix deteriorating transaction speed
WatchMouse checks the complete functionality of your web site, identifies exactly where problems occur and eliminates brand damage due to poor availability or performance.
Virgin America
The California-based airline uses WatchMouse scripting to check essential parts of their website to ensure they are working all the time. Using scripts, Virgin America can replay typical user actions on their site such as logging in, performing search actions, checking in online and other critical actions.
Perfect Functionality
Your Site is Up, but Does it Always Work?
WatchMouse Transaction Monitoring (also referred to as scripting, functional testing or web application testing) checks the behavior of your website and identifies exactly where bottle necks or problems occur. A better customer experience is created when your site performance increases, and increased performance starts with knowing the issues.
We have partnered with Badboy Software to provide access to an easy and free scripting tool. BadBoy offers a straightforward way to record multiple transaction steps with a simple, yet comprehensive capture/replay interface. For advanced users, WatchMouse also supports scripts composed using the open source jMeter tool.
You'll need a service plan that supports script monitors in order to use Transaction Monitoring. You can then upload your transaction monitoring scripts, run them using our global infrastructure of 52 checkpoints and find the detailed performance breakdown in your WatchMouse dashboard.
Click here for detailed information and links to the BadBoy and jMeter tools.
Public Status Pages
Increase transparency & openness.
- Consumers and developers are calling for increased website status transparency
- Display the live health of your website to anyone using the WatchMouse Public Status Pages:
- Available in real-time 24/7
- Create better communication with all end users
- Reduce costly customers service interactions
Mozilla
The creators of the Firefox browser use a Public Status Page, http://status.mozilla.com/, to be transparent to users of Mozilla services and general visitors to their main websites. With a WatchMouse Public Status Page, Mozilla can control the conversation about possible outages and use the page as a single place to communicate planned maintenance.
Increase transparency & openness
Why Go Public?
We have entered an age of transparency and openness that has spread to where we live, do business and govern. In this day and age, the more public a company is, the more opportunities there are to learn, create value and save money.
A WatchMouse Public Status Page is a web page that informs customers on the status of your services, reduces costly customer service interactions with your company, and creates goodwill with end users.
Set up in just minutes, a Public Status Pages shows the current status of your specified selection of online services and can display updates and public announcements for your customers.
The pages are hosted on the Amazon cloud infrastructure, ensuring that your status pages are highly scalable. It also ensures that your status pages continue to be publicly available even if your main site or service is not.
For the public status of our own site and applications see our WatchMouse Status Page Check our worldwide monitoring stations status here.
For more information about Public Status Pages Click here
API and Web Services (cloud) Monitoring
Do your services depend on external APIs or do you provide APIs to third parties?
- The WatchMouse API and web services monitoring helps you maximize the uptime, speed and reliability of these critical integrated business processes
- Web service protocols can monitor both single API and multi-step web services transactions to validate SOA/WOA implementations, web services chains and application mash-ups
- Provides independent validation of availability, speed, reliability, and functionality by continually monitoring APIs from a worldwide network
The uber popular social network uses the WatchMouse API monitoring technology to externally check the functionality and performance of their most important API calls. The company publishes some of the monitoring results in a Public Status Page located at http://dev.twitter.com/status
Monitor the glue that holds your infrastructure together.
The WatchMouse API and Web Services monitors track the performance and uptime of your API's, as well as the API's and services of others you may rely on.
The WatchMouse API and Web Services monitor both single API and multi-step web services transactions to validate SOA/WOA implementations, web services chains and application mash-ups. The benefits include:
- Enhanced productivity of web applications and services
- Increased level of service via APIs and Web Services to online customers and partners
- Third-party validation of the quality of your online applications and services
- Eliminates risks of service violations or lost revenue resulting from application downtime
- Monitors API and Web Services applications from outside your network to assess performance from an end-user perspective
For more information about the API and Web Service Monitoring, click here
Extensive Reporting, Analysis and Alerting
Knowledge is power.
- Downtime costs billions in lost revenues and opportunities; instant reporting and alerting tools and knowledge for key people is critical
- View extensive reports to see your performance and availability over time
- Issue immediate alerts to minimize customer dissatisfaction and churn
- Drill down to see actual errors that have occurred
LBi
The Netherlands-based marketing and technology agency uses the WatchMouse service level agreement reporting to be open to their customers about their own uptime and performance. LBi hosts applications for their customers and embraces the concept of transparency by having a third party monitor their applications. LBi also uses the WatchMouse SMS and pager alerting so they are the first to know when problems occur.
Knowledge is power
Don't let downtime bring your business to a halt
Customers can't reach your site, online transactions and client emails aren't received, your help desk gets overloaded with complaints, while staff sits around waiting for systems to start working again.
A Public Status Page is a web page that informs customers on the status of your services, reduces costly customer service interactions with your company, and creates goodwill with end users.
| Annual Uptime | Annual Downtime | Business Days |
| 95% | 438 hours | Almost 3 weeks |
| 99% | 87 hours,36 minutes | Almost 4 days |
| 99.9% | 8 hours,45 minutes | A whole business day |
| 99.99% | 53 minutes | Time to eat lunch :-) |
Business critical websites require 24/7 monitoring. Every minute of downtime can result in significant lost revenues, annoyed customers, and a negative impact on your company's reputation and brand.
WatchMouse immediately notifies those who are mission critical in your company if and when any site functionalities show vulnerability. The console makes it easy to change or delete monitoring intervals, alert contacts and timeout thresholds in a matter of seconds. Extensive reporting functionality makes it easy for your business to identify and proactively monitor trends, such as a slow decline in performance which otherwise easily goes undetected but causes your online customers considerable frustration.
Click here for more information about our reporting tools
Real Browser Monitoring
Traditional site monitoring tools emulate browsers to check availability and performance. Real Browser Monitoring allows you to verify a site's performance as perceived by the end-user using a real browser.
- Accurately measure the performance of real browser visits
- Pinpoint performance issues using an actual browser
- Verify that your site and web applications are delivering the best possible user experience
- Manage the asynchronous communication of RIAs and reports on the browser’s execution time
Wikimedia
The non profit charitable organization responsible for super site Wikipedia uses Real Browser Monitoring to check the performance of all of their websites using real browsers from over 50 locations worldwide. The use of real browsers gives a very realistic view of how fast the organization's websites load, which is essential for such heavily-visited sites such as Wikipedia, the seventh most visited website in the world.
How Fast Does Your Site Really Load in Various Countries?
Using real browsers to measure website speed
"Site performance improvements deliver a huge ROI with optimization resulting in a 16% increase in conversion rates and a 5.5% increase in average order value."
~ Strangeloop Networks
Today's websites commonly use client side technologies (HTML5, JavaScript, and CSS) to render pages and to weave together various components served from different geographic locations. This can pose a problem, however, regarding the perceived performance of the site. Sure, your site may load perfectly and swiftly from the office, and from other locations in your area, but how about other cities or other countries?
If your site attracts more than a regional community of users, you should care, and you should be thinking about using real browsers to monitor your website's speed. Your own content, as it is distributed from your own servers may be optimized locally, but are all the other components served optimally as well? And, how fast does your site really load for the international visitors you wish to reach?
Real Browser Monitoring checks that each component of your site is correctly responding, and functionally verifies that the composite site is working - from the originating web servers right through to the end-user's browser. It benchmarks a website, reports the true end-user's experience, and offers insight above and beyond regular website monitoring tools that synthetically emulate browsers to check a site's availability and performance.
Click here for more detailed information about Real Browser Monitoring
Over 60 Worldwide Monitoring Stations
Your website works in one country, but not in others
- WatchMouse tests globally to replicate visits from within each country and ensures your site is available to an international audience.
Fiat
The global car manufacturer uses WatchMouse to monitor the websites of all their brands including Alpha Romeo, Chrysler, Fiat and Lancia from over 30 countries worldwide. Fiat sells cars all over the world and it is essential to monitor the workings and performance of their sites from an international perspective.
Worldwide testing for a global economy.
Monitor real-time user experience from their point of view.
WatchMouse maintains a vast monitoring network with monitoring locations located all around the world - so you don't have to. WatchMouse provides a precise, unbiased "end user perspective" on your applications and services. WatchMouse has a robust, reliable and scalable infrastructure that powers its load testing and website performance monitoring services.
WatchMouse simply has one of the industry's most comprehensive monitoring networks that powers external performance monitoring solutions for hundreds of enterprise customers and SaaS providers.
Click here for more information about our global testing.
