Status Monitoring
Monitoring from 63 locations world wide
Trusted by
- Fiat - Wikimedia
- Twitter - ING
- Symantec - Automattic
- Zappos - Virgin America
As seen on
- TechCrunch - Mashable
- Read Write Web - The Next Web
- The Guardian - PC Mag
- GiGaOm - CI
Peace of mind with WatchMouse
WatchMouse monitors your websites, servers and applications, notifies key personnel when problems occur, and analyzes downtime issues in order to get the servers up and running as soon as possible. Well before your customers start calling your helpdesk!
WatchMouse advantages:
- Reliable & redundant monitoring provided by 24+ global monitoring stations - pinpoint issues before customers encounter website errors
- Immediate & affordable outsourced solution
- Advance technology & industry expertise provide accurate monitoring & reports
- Detailed information enabling you to manage & drive website performance
- Flexible pricing assuring you only pay for what is needed
- Reliable & redundant alerting via multiple SMS gateways
News
First checkpoint in China (2005-01-31)
In just weeks after our UK checkpoint went live, the WatchMouse network of monitoring stations has been extended again, this time with a monitoring station at the datacenter of ONE-iAdvantage in Hong Kong, China, bringing the total number of checkpoints to 9.
The current network consists of checkpoints in:
- Florida, USA
- Texas, USA
- London, United Kingdom
- Sydney, Australia
- Nürnberg, Germany
- Orléans, France
- Amsterdam, The Netherlands (2 stations)
- Singapore
- Hong Kong, China
The new checkpoint will appear automatically in your logs. You can also set the new checkpoint as the primary checkpoint in your monitoring settings.
The current status of the WatchMouse monitoring network can be found on the 'About' tab of the WatchMouse site.
New checkpoint: London UK (2005-01-31)
The WatchMouse network of monitoring stations has been extended once more, this time with a checkpoint at the well-connected datacenter of Rackspace in London, UK, bringing the total number of checkpoints to 8. Currently the network includes:
- Florida, USA
- Texas, USA
- London, United Kingdom
- Nürnberg, Germany
- Orléans, France
- Amsterdam, The Netherlands
- Singapore
- Sydney, Australia
The new checkpoint will appear automatically in your logs. You can also set the new checkpoint as the primary checkpoint in your monitoring settings.
The current status of the WatchMouse monitoring network can be found on the 'About' tab of the WatchMouse site.
New monitoring station: Santa Clara, California (2005-07-24)
The WatchMouse network of monitoring stations expands again, this time with a checkpoint in the heart of Silicon Valley, in Santa Clara, California, bringing the total number of checkpoints to 15.
The new checkpoint will appear automatically in your logs. You can also set the new checkpoint as the primary checkpoint in your monitoring settings.
The current status of the WatchMouse monitoring network can be found on the 'About' tab of the WatchMouse site.
New monitoring stations: Vancouver, Canada, and Madrid, Spain. (2005-08-31)
The WatchMouse network of monitoring stations expands again, this time with our first checkpoint in Canada, and one in Madrid Spain, bringing the total number of checkpoints to 16.
The new checkpoints will appear automatically in your logs. You can also set one of the new checkpoints as the primary checkpoint in your monitoring settings.
The current status of the WatchMouse monitoring network can be found on the 'About' tab of the WatchMouse site.
New web site monitoring station: Melbourne, Australia (2007-05-29)
The WatchMouse network of monitoring stations expands again, this time in Melbourne, a second web site monitoring station in Australia, bringing the total number of checkpoints to 21.
The new checkpoint will appear automatically in your logs. You can also set one of the new checkpoints as the primary checkpoint in your monitoring settings.
The current status of the WatchMouse web site monitoring network can be found on the 'About' tab of the WatchMouse site.
New web site monitoring station: Copenhagen, Denmark (2007-09-08)
The WatchMouse network of monitoring stations expands again, this time in Copenhagen, a another site monitoring station in Scandinavia, bringing the total number of checkpoints to 23.
The new checkpoint will appear automatically in your logs. You can also set one of the new checkpoints as the primary checkpoint in your monitoring settings.
The current status of the WatchMouse web site monitoring network can be found on the 'About' tab of the WatchMouse site.
New web site monitoring stations in Brazil and France (2007-12-16)
The WatchMouse network of web site monitoring stations expands again, this time in Porto Alegre, Brazil and Lille, France.
With a the new site monitoring station in Brazil, we expand our network to cover South-America, while the station in Lille brings additional coverage in France where there is already a station in Paris. The total number of checkpoints is now 26.
The new checkpoint will appear automatically in the customer dashboard logs. Customers can select the new stations as the primary checkpoint in the monitoring settings.
The current status of the WatchMouse web site monitoring network can be found on the 'About' tab of the WatchMouse site.
New Monitoring Stations in USA, Switzerland, India, South Africa (2008-07-17)
The WatchMouse performance monitoring network expands with another four stations, this time in:
- Chicago, USA
- Zurich, Switzerland
- Mumbai, India
- Johannesburg, South Africa
The total number of checkpoints is now 30, and follows customer demand in these countries, as well as demands from companies operating sites that cater to a worldwide audience.
The new checkpoints will appear automatically in the customer dashboard logs when monitoring is performed from random locations. Customers can select the new stations as the primary checkpoint in the monitoring settings.
The current status of the WatchMouse web site monitoring network can be found on the 'About' tab of the WatchMouse site.
New Monitoring Stations in Belgium, Ireland, Norway and Mexico (2009-04-26)
The WatchMouse performance monitoring network expands with another four stations, this time in:
- Antwerp, Belgium
- Dublin, Ireland
- Oslo, Norway
- Guadalajara, Mexico
The total number of monitoring stations is now 39, and follows customer demand in these countries, as well as demands from companies operating sites that cater to a worldwide audience.
The new monitoring stations will appear automatically in the customer dashboard logs when monitoring is performed from random locations. Customers can select the new locations as the primary monitoring station in the monitoring settings.
The current status of the WatchMouse web site monitoring network can be found in the 'About' tab on the WatchMouse site.
WatchMouse Public Status Pages: your own public website health page in two clicks! (2009-08-19)
Today we move the WatchMouse Public Status Pages (WMPSP) out of beta, making them available for all WatchMouse customers free of charge!
What is a Public Status Page?
A public status page is a web page that informs your customers on the status of your services, inspired by similar pages from many organisations like Amazon, Apple, Google, but also ISPs, financial institutions and other organisation who deliver critical services to other companies or the general public. Well-known examples are:
- The Amazon web services Health Dashboard
- Apple MobileMe support (top right corner)
- Google Apps Dashboard
- Nationwide (a UK bank) service page
- The WatchMouse Status Page and our Monitoring stations status (yes, we eat our own dog food)
Should my organization have a Public Status Page?
There is a strong trend to inform customers as soon as possible when certain services become unavailable, and announce maintenance well in advance. If you would like to provide your customers a dedicated status page for the on-line services you provide to them, WMPSP is a very efficient and cost-effective solution for your organisation. You can have a Public Status Page set up in minutes by creating one or more rules in your WatchMouse account, set up a public folder, and move these rules into this folder. Using the WMPSP setting page you can post announcements, annotate current issues, and optionally set up a special host name (CNAME) so people can access the status page using your domain name, e.g. status.yourdomain.com.
How does it work?
After you have set up a public folder with monitoring rules in your account, the status of these rules will be pushed to http://status.watchmouse.com/NNN automatically (where NNN is a unique id for your status page). Make sure the settings of the rules, and especially the timers for the performance thresholds are according to your standards / SLA. You may want to have a similar set of rules with more strict thresholds for internal use so you will get notified well before your Public Status Page is update. Note that you can have your own host name as well, i.e.status.yourdomain.com instead of http://status.watchmouse.com/NNN
Whenever there is a performance or availability issue, you can annotate this in your WatchMouse account and this information (e.g. "our technicians are working on a solution, expected to be available at 16:00") will be pushed to the WMPSP as well. Similarly, you can announce maintenance or downtime in the same procedure and this will be listed in the announcement section of your Public Status Page.
All Public Status Page are hosted on the Amazon web services infrastructure, making it independent from your own servers availability and ensuring a very high availability and scalability.
Get started now!
- Login into your account and go to the standard rule settings page
- Create a new rule folder for each WMPSP you would like to set up, and create rules within those folder that are representative for the availability of your main services.
- Go to the WMPSP setting page and click the [add] button, and select a folder you created in the previous step.
- Optionally you can also add a host name within your own domain in the CNAME field. Not that you have to add a CNAME record to you DNS for this host name pointing to status.watchmouse.com.
- Click [make public] and you're done! Note that it might take a minute or two before the status page is actually available, since the data has to be transferred to the Amazon AWS platform first.
- Test your WMPSP by clicking on the Name and/or CNAME links in the public folder listing. Observe that each rule has it's own detail page which looks like this: WMPSP for the WatchMouse web site
- Note that the name and logo shown can be changed in your account details
- Next you can add announcements to your WMPSP in case you have scheduled maintenance for one of more services or when actual issues arise and you would like to update your customers about the progress fixing it.
Press releases
Nedstat and WatchMouse start partnership (2008-04-14)
Online marketing and technical performance in one dashboard
Amsterdam, 14 April 2008 – Nedstat and WatchMouse announce a strategic partnership that brings together online marketing intelligence and technical performance. The new integration allows marketeers and technical managers to always have the same real-time view of the technical status of their online business activities. This makes it possible to react instantly when for instance decreasing online business has a technical cause.
The performance reports of WatchMouse have been seamlessly integrated in Sitestat and can be added easily to any online marketing dashboard. Marketeers now view the same technical site performance data as their technical colleagues, making communication between these disciplines within organisations much more efficient.
Michael Kinsbergen, CEO Nedstat. “The website is principally a marketing and communication channel and therefore the domain of marketeers. But it is also a technical channel so technical management plays an essential role as well. The Sitestat-WatchMouse connection has made the communication between both stakeholders much more direct and easy.”
Stan van de Burgt, WatchMouse CEO, says: “By measuring from different locations on the Internet, we can give a clear view of how the performance of a website is experienced by the visitor. Research has shown that visitors already leave after a waiting period of 4 seconds. The Nedstat and WatchMouse measurements are perfectly complementary in giving insight in the relationship between performance and visitor behaviour.”
The Sitestat-WatchMouse integration is directly available to all joint customers of Sitestat and WatchMouse.
About Nedstat
Nedstat is European leader in website analytics. The products and services enable companies to improve the effectiveness and profitability of their online communication and business.
Nedstat makes website analytics straightforward and accessible for users of all levels and disciplines. Products are easy to use, reports are clear and fast to access, customization is easy and services and support are personal and high quality.
Nedstat employs 180 people in the Netherlands, Belgium, France, Germany, Spain and the United Kingdom.
The client list includes many renowned and internationally operating organizations like ASICS Europe, Electrabel, Ernst & Young, KarstadtQuelle, Renault, Panasonic and Wolters Kluwer. Also, numerous government and not-for-profit organizations have benefited from Nedstat's expertise in delivering reports on users’ behaviour online.
Key accreditations by Europe’s leading independent web-standards organizations, such as ABC electronic and OJD, ensure that customers’ metrics are in full compliance with leading industry standards.
About WatchMouse
Accurate and independent monitoring of website performance enables businesses to address load time and many other potential user experience issues which might not be apparent when conducting in-house or single point monitoring.
WatchMouse's global infrastructure provides its customers with peace of mind that their site has been tested from the user's perspective, and external to the organization. As industry leaders in website performance monitoring, WatchMouse offers customers a web-based service with features such as SMS/email alerting and extensive reporting.
Many of the world's lead brands depend on WatchMouse to monitor their sites, providing independent confirmation of both in-house and suppliers' website performance.
For more information about Nedstat or WatchMouse, please visit www.nedstat.com or www.watchmouse.com.
WatchMouse Launches API-status.com (2010-01-20)
New Site Monitors and Measures Uptime of 26 Popular API and Cloud Services Websites; Report Reveals Amazon, Google and Yahoo Among the Best and Vimeo, foursquare and Yammer Among the Worst Performers
WatchMouse, a global industry leader in self-service website and application performance monitoring, announced the launch today of API-status.com, a new dedicated website for monitoring and measuring the real time availability and performance of the public APIs of 26 heavily trafficked, popular “cloud computing” mega web services including: Google Search, Google Maps, Bing, Facebook, Twitter, SalesForce, YouTube, Amazon, eBay, PayPal, Wikipedia and others.
API-status.com does a call and check for a valid result on each of the APIs, and if the result is wrong or is received after four seconds, it is noted as an error and unavailable. The percentage of availability or uptime is based on the number of errors reported; details on API-status.com include a seven-day history along with a 24-hour glance and performance indication by country.
"Nearly all websites nowadays include information from outside sources such as maps or social media feeds. It impacts millions of websites worldwide if these services and systems are slow or down and can invoke a global domino effect of breakages and slowness," states Mark Pors, CTO and co-founder of WatchMouse. "The four-second limit on the response time may seem strict, but it is actually a long time, especially when the (mash-up) sites need to do multiple API calls to present a complete page to the visitor."
According to a recent report produced by Forrester Research and Akamai, two seconds was revealed as the new threshold of acceptability for e-commerce web page response times.
30-Day Report Card and Methodology
WatchMouse monitored the availability of 26 API/cloud web services during the period of December 16, 2009 to January 16, 2010. The results found that Yammer API had the lowest availability with 96.06 percent uptime and Amazon, Google Maps, Google Search, last.fm, and Yahoo Maps with the highest availability with 100 percent uptime. In accordance with industry standards, availability of greater than or equal to 99.9 percent is regarded as "good" while anything below 99 percent is regarded as "poor" site uptime. The methodology for testing the sites includes one simple API call and check for a valid result. This typically means an authentication action for most APIs, including a login, followed by a search or listing action, plus a check of the expected result action. The expected result can immediately return as an error or if the expected result action is reported after four seconds, it is also logged as an error. These errors are used to create the percentage of availability or uptime for each of the sites. Each site is checked in real time using the WatchMouse Public Status Pages tool, which can be used to measure and report the availability of any public website. Companies use the tool, which is hosted on the Amazon platform to inform customers and report publicly on the status of their services.
Click here to read the full report of all 26 website services uptime or visit www.API-status.com for real time status and statistical data on each website.
About APIs
An application programming interface (API) is a set of data structures, protocols, routines and tools for accessing a web-based software application. The practice of publishing APIs allows web communities to create an open architecture for sharing content and data between communities and applications. Content that is created in one place can then be dynamically retreived, posted and/or updated in multiple locations on the Web.
About WatchMouse
Founded in 2002, WatchMouse is a global industry leader in self-service website and application performance monitoring. WatchMouse product tests the behavior and availability of websites, services and applications utilizing an infrastructure that includes 42 worldwide remote monitoring stations in 26 countries. Advanced remote monitoring helps eliminate website downtime, allows issues to be identified and resolved quickly and guarantees peace of mind that your website has been thoroughly and externally tested from the user’s perspective. WatchMouse’s web-based products are easily deployed and offer many features including: extensive reporting tools, root cause analysis, automated email and text/SMS alerts. WatchMouse supports Philips, ING, VeriSign and other leading global companies who depend on WatchMouse to provide independent confirmation of both in-house and suppliers’ website performance. WatchMouse is a privately held company headquartered in Utrecht, The Netherlands. Learn more at http://www.watchmouse.com.
