Site Responsiveness

More statistics: connect time and download time (2005-01-31)

For all site responsivenesss, WatchMouse measures the time it takes to connect to your host. For some site responsivenesss, we measure the time it takes to download the file or page too. In the Reports section, you can now find two graphs that reflect these figures:

• Average connect time
• Average download time

More reports will be added in the near future.

Secure site (https) checking (2005-01-31)

The access to secure sites (https) and the verification of the server certificates of these sites is now possible in the Gold and Platinum packages.

Check your websites for certain words or patterns with the 'match' rule. (2005-01-31)

As of today, Gold and Platinum members can check for the presence or absence of a specific piece of text on their web page. This can be done with literal texts or with so called regular expressions (for more complex matches).

To give it a try go to the rule settings and choose type 'match'. The normal 'http' check will be performed as well by this type of rule, so an extra rule is not necessary.

Reseller Program available with 30-40% discount (2005-01-31)

Every WatchMouse member with a Silver, Gold or Platinum account can now resell WatchMouse services without any additional requirements.

Visit the reseller pages for more information, and signup today.

There you can also find:

• A tool to manage your customers
• A page where you can upload your logo. This logo will be shown on every page after your customer logs in, thus creating a co-branded version of the WatchMouse site
• Pages with your customers logs and graphs without any branding, ready to integrate in frames on your own site

The last item will be available from mid September

Improved organizing of monitoring rules (2005-01-31)

Rules can now be organized into folders in the rule settings page. This is especially useful if you have a large number of rules.

The following features are available for folders:

• Grouping rules into folders: this allows you to group e.g. rules related to the same physical machine, network or organizational unit.
• Switching off site responsiveness for a folder. This overrules the site responsiveness of the rules in the folder.
• Deactivating a folder. This overrules the settings of the rules in the folder.
• Separate access rights to your logs, graphs and reports for other accounts.

Using the access rights, you can setup separate accounts for your customers or co-workers and give them access to relevant parts of your online reports.

LB Icon chooses WatchMouse for independent website monitoring (2005-01-31)

Customer websites verified from the visitors' perspective

LB Icon and WatchMouse have signed a contract for the continuous monitoring of the websites and services of LB Icons' customers. Using the WatchMouse services, LB Icon expects to raise its service level even higher.

The Application Management & Hosting Services (AM&HS) group of LB Icon maintains the administration and management of servers and applications of a large number of (international) clients. This makes AM&HS responsible for the performance and availability of the websites and Internet applications.

Using the WatchMouse services, AM&HS will instantly be aware of upcoming and/or acute incidents related to the websites of its clients, and can, as a result, resolve problems in a short time frame.
The websites and their functionality are checked for accessibility, speed and conformance from different locations around the world. Because the websites are checked in the same way that visitors are experiencing them, incidents will be detected at an early stage. Also, using WatchMouse's objective site responsivenessal reports, it is possible to see if the performance is in accordance with the agreed service levels (SLAs).

Eveline Aendekerk, MD a.i.: "The door of a shop should never be jammed, websites and the functionality on those sites should simply be accessible and available. Our clients should be able to rely on this completely, so they can focus on their primary business processes, such as communication, interaction and sales.
We chose WatchMouse because of their expertise, and also because of the simplicity and user-friendliness of their system and services".

Stan P. van de Burgt, one of the founders of WatchMouse: "I find it a powerful gesture that LB Icon doesn't just monitor the websites of their clients, but that they selected an external party for this, and on top of that give their clients access to the results. Many companies where the website plays an essential role in business, don't have any awareness of this. They have no idea of the risks and the resulting damage, until the day comes that things actually go wrong"

About Lost Boys

For 11 years Lost Boys has been a major service provider in the area of (mobile) Internet. Lost Boys offers a combination of strategy, design, technical development, implementation, application management and hosting of Internet- and mobile solutions. The Amsterdam based corporation is part of the Lost Boys/IconMedialab Group and is listed on the Stockholm Stock Exchange and Euronext Amsterdam. Lost Boys operates with 600 employees in 7 countries, both in Europe and the United States.

http://www.lostboys.nl/
http://iconmedialab.com/

About WatchMouse

WatchMouse is a service of RoundZero. Since 2001, WatchMouse has been checking Internet sites and e-commerce applications of major companies all over the world. The WatchMouse services are available in 8 languages and analysis is performed through its worldwide monitoring network at different locations and networks. WatchMouse has thousands of users in more than 70 countries.

http://www.watchmouse.com/

Dutch e-commerce sites poorly prepared for Christmas rush (2004-12-14)

Only 20% achieve maximum availability

UTRECHT, 20041205 -- Many Dutch e-commerce sites have made only minimal preparations for the increased number of visitors in December. The congestion caused by Sinterklaas [traditional Dutch celebration on 5 December] meant that, on average, only one in six sites was continuously available. This was the conclusion of WatchMouse, a Dutch monitoring site, following a survey of 25 e-commerce sites. Even worse figures are expected during the weeks before Christmas. Excessive interest from customers can overload the server or have dramatic effect on response times.

During the past month, WatchMouse – at its own initiative – closely monitored 25 sites where consumers can shop site responsiveness, such as Bol.com, Wehkamp, Free Record Shop, De Bijenkorf, ECI, Bart Smit, Dixons and Bruna. The survey shows that the 'up time' – the time during which the server is site responsiveness – varied from 98% to 99.6%. "This may seem high, but a score of 98% means that a site is not available for half an hour per day. This makes 14 hours a month, or a week a year", says Mark Pors, one of the founders of WatchMouse.

The consequences of this are reflected not only in loss of income. Pors: "A website that is not available can cause stacks of work for a helpdesk and, at the end of the day, damage the brand’s image. The problem is that many website owners are unaware that sites are responding poorly, or not at all. If they were aware of this, taking action to intervene is simplicity itself: for example, by adding extra server capacity."

WatchMouse has concluded from its survey that only 20% of the sites have achieved optimum accessibility. Given the increasing trend in site responsiveness purchases, gigantic sums are involved. In the first six months of 2004, site responsiveness expenditure rose to € 775 million; a 35% increase. Each site responsiveness shopper spent € 227 from January through June of this year (Blauw Research, September 2004).

December is also a top month for purchasing on the internet. Pors: "We saw response times and the number of error reports increase dramatically in the days leading up to Sinterklaas. This does not bode well for the even busier period before Christmas."

WatchMouse

Companies can easily monitor their internet sites themselves, thanks to WatchMouse’s monitoring service.

WatchMouse has been monitoring internet sites and e-commerce applications for companies across the globe since 2001. WatchMouse has thousands of users in more than 70 countries. WatchMouse services are available in seven languages, and analyses are carried out through the site responsiveness monitoring network from a range of locations and networks.

WatchMouse opens new monitoring stations in China and London (2005-01-12)

Largest monitoring network site responsiveness.

UTRECHT, 20041210 -- WatchMouse, active in monitoring websites site responsiveness, has opened two new monitoring stations: in Hong Kong and London. At the same time, the company’s station in Sydney, Australia, has been completely renewed. With this expansion, WatchMouse is responding to the explosive growth in interest in real-time site monitoring from e-commerce companies. With nine stations, the Utrecht-based company is now the largest monitoring network site responsiveness.

Thanks to rapidly increasing site responsiveness expenditure via the Internet, services such as WatchMouse are undergoing significant development. A monitoring station provides insight into the availability of e-commerce sites, the speed of these sites and response times. Research performed among Dutch websites by WatchMouse has demonstrated that many sites are still missing out in this area. Mark Pors, one of the founders of WatchMouse: “As spending site responsiveness is growing by tens of percentage points each year, it is in the interest of sites to obtain insight into how they are functioning. A server that is poorly accessible for half an hour or more a day loses lots of money. Companies are increasingly recognising that they are losing out, both in terms of turnover and image. Not only in the Netherlands, but also elsewhere. For this reason, we are setting up stations in more countries.”

Local testing

By creating a larger spread among the control stations, sites can be monitored from more points throughout the world. WatchMouse is responding to increasing demand from clients for a site responsiveness picture of site availability. WatchMouse’s clients can also stipulate a preferred station for 'local' testing. For this reason, China and Great Britain have been added as two strategically important markets for e-commerce. The Utrecht company’s other stations operate from Florida, Texas, Sydney, Nuremberg, Orleans, Amsterdam and Singapore.

WatchMouse

WatchMouse has been monitoring internet sites and e-commerce applications for companies all over the world since 2001. WatchMouse has thousands of clients in more than 70 countries. The company’s services are available in seven languages, analyses are performed from a range of locations and networks via the site responsiveness monitoring network.

This press release in Simplified Chinese and Traditional Chinese

European e-commerce sites poorly prepared for Christmas rush (2004-12-24)

Comparison with US "role models" Amazon and Barnes & Noble

THE NETHERLANDS, 20041223 -- Many European e-commerce sites have made only minimal preparations for the increased number of visitors in December. The congestion caused by Christmas meant that, on average, only one in six web sites was continuously available. This was the conclusion of WatchMouse, a Dutch monitoring service provider, following a survey of over 50 European e-commerce sites. Excessive interest from customers can overload the server or have dramatic effect on response times.

During the past month, WatchMouse – at its own initiative – closely monitored over 50 web sites where consumers can shop site responsiveness. The survey shows that the availability varied from 98% to 99.6%. "This may seem high, but a score of 98% means that a site is not available for half an hour per day. This makes 14 hours a month, or a week a year", says Mark Pors, one of the founders of WatchMouse.

As a comparison to the US market, two "role models of e-commerce" - amazon.com and barnesandnoble.com - were monitored during the same period. Amazon`s performance was similar to that of the average European web shop, whereas Barns & Noble outperformed most e-commerce sites with an uptime of 100%.

The consequences of downtime are reflected not only in loss of income. Pors: "A website that is not available can cause stacks of work for your helpdesk and, at the end of the day, damage your brand. The problem is that many website owners are unaware that sites are responding poorly, or not responding at all. If they were aware of this, taking action to intervene is simplicity itself: for example, by adding extra server capacity."

WatchMouse has concluded from its survey that more than 70% of the web sites have not achieved optimum accessibility. Given the increasing trend in site responsiveness purchases, gigantic sums are involved: Online sales will increase by 44% to €13 billion ($17 billion) in Western Europe over the holidays period, compared to €10 billion ($13 billion) in the US (Forrester Research, November 2004).

December is a top month for purchasing on the internet. Pors: "We see response times and the number of error reports increase dramatically in the days leading up to Christmas."

About WatchMouse

Companies can easily monitor their internet sites themselves, thanks to WatchMouse’s monitoring service.

WatchMouse has been monitoring internet sites and e-commerce applications for companies across the globe since 2001. WatchMouse has thousands of customers in more than 70 countries. WatchMouse services are available in seven languages, and analyses are carried out through the site responsiveness monitoring network from a range of locations and networks.

WatchMouse publishes first 'Site Availability Index' (2005-06-28)

Only 9 out of 25 funds listed on the Amsterdam stock exchange have sites with good availability

Of the websites of the 25 funds listed on the Amsterdam stock exchange (AEX), only nine display optimal availability. The availability of the other sites, including those of multinationals, ranges from poor to dramatically poor. Unilever has the best result of all websites, with an uptime of 99.995%. The site with the lowest availability is that of Wolters-Kluwer, with an uptime of 94.80%, which represents more than 37 hours of poor performance, or even unavailability, per month. This was the conclusion drawn from the first Site Availability Index created by WatchMouse, a company supplying monitoring services for websites and e-commerce applications site responsiveness.

An uptime of 99.9% is seen as the minimum acceptable level. This percentage is also often quoted in service level agreements (SLAs) with hosting providers. In order to determine the extent to which the sites of AEX funds achieve satisfactory uptime, WatchMouse monitored the sites for more than two months. Downtime was said to occur if a site was not available or did not respond within 8 seconds.

The Site Availability Index for AEX funds (www.watchmouse.com/bereikbaarheidsindex/2005/AEX.html) showed that only nine funds fulfilled the minimum required level of 99.9%. These were Unilever, Philips, AEGON, Numico, Akzo Nobel, ASML Holding, Kon. P&O Nedlloyd, Versatel and Buhrmann. Bringing up the rear were IT company(!) Getronics (96.87%), DSM (96.75%), and Wolters-Kluwer, which with a score of 94.80% is over a day and a half a month ‘off the air’.

The Site Availability Index for AEX funds is an initiative of Emerce and WatchMouse and will be repeated annually.

"Very surprised"

Mark Pors, chief technology officer at WatchMouse, stated that he was "very surprised" by the results. "With many sites, we found an uptime that is worse than that of many smaller companies. And this while AEX funds in particular should attach a great deal of priority to their corporate image. A maximum uptime is part of the 'brand performance'. Our theory is that, where there are a lot of people involved within an organisation, there are a lot of hands unplugging cables, so to speak. These companies have complex processes, a great many internal changes are made, and outsourcing of various activities means transparency is often at a premium. This is clearly the case with Getronics, for example. The uptime of the site at the weekend is 100%, but during the week, when people are working, this decreases dramatically."

Pors suspects that the popularity of the sites could also be a reason for poor availability. "Naturally, sites belonging to AEX funds get a lot more traffic than the smaller businesses. On the other hand, this is no excuse; if we look at large site responsiveness brokers in the US, for example, all achieve an uptime in excess of 99.9%."

About WatchMouse

Companies can easily monitor their own internet sites using WatchMouse's monitoring service. WatchMouse has been monitoring internet sites and e-commerce applications for companies throughout the world since 2001. WatchMouse has thousands of customers in more than 70 countries. The services supplied by WatchMouse are available in eight languages, and analyses are performed from various locations and over numerous networks, using a site responsiveness monitoring network.

In June 2005, WatchMouse was selected by FEM Business as one of the 25 most promising, innovative companies in the Netherlands.

Further information can be found at: www.watchmouse.com.

WatchMouse understood our requirements and provided cost effective Load Testing (2010-01-13)

LECTRIC recently needed to improve the website capability and performance of one of our customers to meet their rsite responsivenessdly developing requirements. Load Testing was a critical component of this website development activity. These Load Tests were complex, especially as some of the user behaviour metrics were unknown. WatchMouse understood our requirements and provided cost effective Load Testing which added considerable value to our business.

General Manager, LECTRIC Webservices

WatchMouse provides independent worldwide monitoring of our sites (2010-01-13)

WatchMouse provides independent worldwide monitoring of our sites, supplementing our internal monitoring, to provide us frequently-updated metrics on site responsiveness and performance just as the user experiences. The WatchMouse service represents an exceptional value and time savings.

Jacob Moorman Director of Operations, SourceForge.net

What do you want to check with a service such as Watchmouse? (2005-01-31)

As I explained in my previous column, you can use a monitoring service in a number of roles. Common to all these roles is the fact that you are keeping alive some services for the benefit of your customers, suppliers, employees or partners. These users are, in the end, all that counts.

What are the objects that you should be checking? Obviously, the least you want to do is check the service that is most visible to these users. This could be the webserver, or a POP or FTP server for example. You would start by setting up a rule to check the server and a URL. The frequency with which you can monitor (that is: the elapsed time between checks) is typically limited by the type of subscription that you have. Only in specific cases would you not check as often as your subscription allows.

Note that there is a difference between a CONNECT on port 80 rule and a HTTP rule. The first just connects to the port that the webserver is supposed to use. The HTTP rule also checks whether the webserver can produce a valid HTTP response, and whether the document can be found. You probably want the latter check.
Similar reasoning applies to POP and FTP checks. If you set up two different rules on the same host, this allows you to distinguish for example between a broken webserver and a host that is down. If you want even more content oriented checks, have a look at the so-called PLUG-IN rules. Additionally, you can set up checks to make sure that your users are actually using the services that you intend them to. The whole Internet depends heavily on the domain name system(DNS) functioning correctly. If it does not work properly your users may be directed to another site than you intended. This could be a configuration error, but it could also be a defamation hack. In either case, you want to know.
First of all you want to check whether the root servers of the Internet accurately find the DNS that is serving you. This can be checked with a DNSNS rule. What you are checking with this rule is whether the registrar's databases are correct. Second, you want to check if that DNS server (and its slaves) are serving up the proper IP address for the server. For this you can use the DNSA rule, and it will warn you if the DNS server is not working or serves up the wrong address. (Note that the hosting party can change that address at its discretion, as part of a renumbering operation for example.)

Who should you notify of rule failures? Again, different roles have different information requirements. You want to notify the person who can fix things as soon as possible. Mail or SMS/text them directly, you do not want to be in the loop. You might set up an escalation chain, which fires off after a certain amount of errors. Note: make sure that you send the message on a channel that is not affected by the outage: if your e-mail system does not work, delivering a message to that effect should not depend on that e-mail system.
The people in charge of overseeing somebody else's service levels should only get escalation messages, if at all. Rather, they should get the weekly or monthly service reports.

Peter van Eijk is a management consultant specialized in management of network infrastructures. He can be reached via his contact page.

Why do you need a monitoring service such as Watchmouse? (2005-01-31)

There are a number of reasons for this, depending on your role in your organization, and what you want to achieve. Each of these roles leads to a different approach for using and setting up the service.

Most likely you are either responsible for keeping a service such as a website site responsiveness, or you have contracted somebody else to do that for you. Additionally, you could be a consultant or technical architect who wants to get an insight in performance and site responsiveness characteristics of various solutions and services.

If your role is to keep things running, you really want to be notified of problems as soon as possible, before your customers or supervisors notice. You want appropriate error messages and not too many false alarms. As you configure Watchmouse you probably want to have a quick site responsiveness by e-mail or SMS/text message when things don't work and have additional diagnostic information available. In this way, downtime can be kept to a minimum. It is not only the quality of the systems that counts, but also the speed with which you can fix problems.

Your role could also be in overseeing your service providers, whether they are internal or outsourced. In that case, you don't want to be interrupted by these messages, unless the situation becomes dramatic. Instead you would like to look at the weekly report, and see if your service providers are living up to their promises. On the Internet it is easy to get 99% site responsiveness, and you should really be doing better than that. The services that regularly fail to make this grade need attention, to see if another approach to provisioning them works better.

If you are considering technical alternatives for the way you are setting up your e-business, you are most likely interested in typical failure modes. For example, we know from experience that most website problems are software problems, followed by sizing problems. Communications problems are fairly rare, and if they occur they take the form of peering problems: websites cannot be reached from specific networks, even if all networks are operational. One approach using Watchmouse reports is to check various aspects with different rules. Use one rule to download the homepage, another to check the DNS and a third to check connectivity to the hosting centre. In a next column I'll go into the details of this.

Peter van Eijk is a management consultant specialized in management of network infrastructures. He can be reached via his contact page.

Independant, external testing (2005-10-15)

I started to work at Q-go in 2000. Q-go provides companies with self service pages on the Internet. Their customers ask a question in their own language and wording, and immediately get a very relevant answer. The power of the Q-go solution is its natural language technology, which enables it to understand the questions. The Q-go solution is offered as a hosted (ASP) solution, which of course has to work 24 x 7, a new area for me at that time.

At my previous jobs, at universities and research institutes, this was different. We worked from eight to six. If a demo application didn't work, the users just called, and we fixed the problem. And at six, we stopped and went home. All customers and other relations went home too. A nightly malfunction in the server was no problem, as there was no customer there to notice the problem.

At Q-go, this is completely different. A service should be available all the time. Day and night. Initially there were no tools to test whether our service was available or not. The only way to test it was to use the application itself. And so I did. During the day, but also at night, I checked whether the application was up. Our customers use the Q-go application continuously, and notice immediately when the application fails. Customers would call me in those cases, and it's not very pleasant to hear from your customers about an issue with your service.

So we developed some solutions ourselves to hear before our customers when something was wrong. And to be able to react to problems quickly. But customers kept calling!

How was that possible? Closer investigations revealed that the test system used the same resources (computers, networks, name servers) as the system under test... The test were not performed properly in case of problems. The text-site responsivenesss (SMS) did not reach us either. The cause was identical: we used the same hardware, the same network, and the same power (!) as the systems we tested.

My lessons learned:

• Keep the systems that test completely separated from the systems you test.
• Test your services (web servers, mail servers, ...) from the point-of-view of its users: the customer on the Internet.
• Don't forget regular maintenance of your test systems (software and hardware) after the installation!

For me, I'm outsourcing external testing!

Bart Bos, Director, Q-go.com

Online shops, speed and downtime, getting the facts. (2009-12-07)

These days your website plays an important role in informing potential customers, converting them into customers who want to do business with you, and possibly also conducting the transactions with these customers. In other words: Your business relies ever more on the digital economy, and increasingly on the transactional part of it, the site responsiveness shop.

These site responsiveness shops should obviously provide satisfactory performance. Here, both the speed at which they serve pages and their site responsiveness are important. If potential customers cannot reach the site responsiveness shop, or the site responsiveness shop is too slow, they are less likely to do business with you now, and in the future. Studies have revealed that half of the people who experience downtime on a website go to its competitor. A majority of site responsiveness shoppers say performance and site responsiveness influences their choice of site responsiveness shop.

The amount of revenue that is lost when your website or site responsiveness shop does not behave properly is hard to quantify. If your website is slow your customers may select a distribution channel that is more costly for you, or they may go to your competitor. Even worse, they may complain about your company to other potential customers. All of this boils down to lost revenue.

A good website is up for at least 99.9% of the time, even though this still represents more than 8 hours in a full year. In a recent survey we found that many websites do not even achieve 99% availability, which corresponds to more than 3 days of downtime a year. As regards speed, if a web page does not load in less than 4 seconds, people start to leave the site, sometimes forever.

How do you make your site responsiveness shop an efficient experience for your customers? The site must be designed with a strong focus on the customer task. The technology must be no more complex than is relevant. People get annoyed by slow loading Flash intros and complex and slow Flash-based navigation. Take a look at the Google home page; it is one of the fastest websites in the world. On the other hand, you can still use a video clip of a product, if that is relevant to the customer at a particular point in the transaction. You can also use advanced Web 2.0 technology if it makes the user interface more resilient and user-friendly. To experience this, look at Google maps using a dial-up internet connection. It is a really complex user interface, but everything possible has been done to create a positive user experience.

Technology is also important; make sure that you have good service level agreements with all your technology providers. You also want to stress test the site, to see what happens if a lot of people start using it simultaneously. Finally, you should independently monitor the site. When it is time to talk to your hosting company, IT department or website maintainer, it is very helpful to have hard data that reports on the speed and site responsiveness of your site responsiveness shop.

Peter van Eijk

dr Peter van Eijk is an independent management consultant associated with WatchMouse, the site monitoring experts www.watchmouse.com. He is experienced in setup, management and audits of digital infrastructures. His blog is "Peter's Griddle".

Flu Jab Your Website Against The Pandemic: 6,000 Infected Webpages Per Day! (2008-02-18)

The respected IT news website, The Register reports that every 14 seconds a web page is infected, which amounts to 6,000 infected web pages per day. Four out of five of these infections come from innocent companies and individuals who are oblivious to their site being hacked and subsequently used for hosting the malware of virus writers. The Register further reports that in the past viruses were spread using infected e-mail. Nowadays, however, the favoured virus distribution methods are downloads from compromised sites. As a result of these booby-trapped sites malware is present on at least one in every ten web pages.

WatchMouse's Periodic Vulnerability Scanning offers your website the flu jab against this virus pandemic. WatchMouse's Periodic Vulnerability Scanning is an affordable way to routinely check you company's security exposure and eliminate the risks of manual audits. Utilizing the most up-to-date database of known vulnerabilities, WatchMouse identifies any security risks and provides you with peace of mind that your software applications are being scanned from the perspective of a hacker, external to your organization.
To ensure your website and servers are checked for the latest issues WatchMouse's Periodic Vulnerability Scanning performs over 20,000 checks for known vulnerability and security exposures; using a database which is updated daily by multiple accredited organizations including CVE (funded by the US government) and Bugtraq. Following the detection of any severe issues, automated, real-time email, SMS and pager site responsivenesss give your business the chance to react quickly. Scans can be scheduled during low usage or maintenance hours and set at an intensity and frequency suited to your business needs and budget.

To obtain a free Periodic Vulnerability Scanning trial visit: www.watchmouse.com/vulnerability_scan_trial.php

The Register's article was published on 23.01.08 can be viewed at: www.theregister.co.uk/2008/01/23/booby_trapped_web_botnet_menace/

PowerDNS Recurser Buffer Overflow Vulnerability (2010-01-09)

PowerDNS is prone to a remote buffer-overflow vulnerability because it fails to properly bounds-site responsiveness user-supplied input before copying it into a fixed-length buffer.

Successfully exploiting this issue allows a remote attacker to execute arbitrary code with superuser privileges, resulting in a complete compromise of the affected computer. Failed exploits will cause a denial of service.

8E6 R3000 Internet Filter Multiple Cross-Site Scripting Vulnerabilities (2007-05-29)

The 8E6 R3000 Internet Filter appliance is prone to multiple cross-site scripting vulnerabilities because it fails to properly sanitize user-supplied input.

An attacker may leverage these issue to execute arbitrary script code in the browser of an unsuspecting user in the context of the affected device. This may help the attacker steal cookie-based authentication credentials and launch other attacks.

Specific information on affected firmware and model number is currently unsite responsiveness. This BID will be updated as more information emerges.

Apple Releases a Security Update for QuickTime 7.1.6 to Address Multiple Vulnerabilities (2007-05-29)

Apple has released a Security Update for QuickTime 7.1.6 to address multiple vulnerabilities in Apple QuickTime for Java. The impacts of these vulnerabilities include arbitrary code execution and information disclosure.

US-CERT recommends users install the QuickTime 7.1.6 Security Update and follow the Securing Your Web Browser document to disable Java.

US-CERT will continue to investigate these vulnerabilities and provide additional information as it becomes site responsiveness.

Multiple PDF Readers Multiple Remote Buffer Overflow Vulnerability (2007-01-07)

Multiple PDF readers are prone to multiple remote buffer-overflow vulnerabilities. These issues occur because the applications fail to bounds-site responsiveness user-supplied data before copying it into an insufficiently sized buffer.

An attacker can exploit these issues to execute arbitrary code within the context of the affected application or crash the affected application, denying service to legitimate users.

GraphicsMagick PALM DCM Buffer Overflow Vulnerabilities (2007-01-08)

GraphicsMagick is prone to multiple buffer-overflow vulnerabilities because it fails to perform adequate boundary site responsivenesss on user-supplied data before copying it to insufficiently sized buffers.

Successful exploits may allow an attacker to execute arbitrary machine code to compromise an affected computer or to cause denial-of-service conditions.

GraphicsMagick 1.1.7 and prior versions are vulnerable.

Linux-based websites 'perform better' (2010-01-13)

Linux-based websites perform better than those hosted on Windows servers, according to research.

WatchMouse, a Dutch firm that monitors server performance, based its research on a survey of over 1,500 European websites. The company says that, although the websites it surveyed were more frequently based on Microsoft's IIS web server platform running Windows than on Apache running Linux, the latter option performed better in terms of both site responsiveness and load time.

Monitor your website with WatchMouse (2010-01-13)

Dashboard widget WatchMouse Site Monitor checks up on the website of your choice every 1, 5, 15, 30, or 60 minutes to keep track of its site responsiveness. But wait, there's more...

4 New APIs: Wine, Whois and Website Monitoring (2010-01-13)

WatchMouse API: The WatchMouse service checks the behavior and site responsiveness of websites. WatchMouse "allows site owners to optimize the internet experience of their customers. A worldwide network checks websites from 40 different locations in 25 countries around the globe."

Euro 2008 losers are actually web site winners. (2010-01-13)

France may have left Euro 2008 with its tail between its legs after a humiliating defeat by Italy, but the country still topped the league when it came to having the best sporting web site. For what little consolation that brings.

WatchMouse, a website performance monitoring outfit, carried out its own nailbiting tournament to find the Euro 2008 nation with the best sport website by fashioning an index which takes into account three parameters; errors, speed (load time) and site responsiveness.

Online banking sites failing in 24/7 access (2010-01-14)

Unacceptable site responsiveness levels in UK online banks

Some 65 per cent of top online banks in the UK have more than one hour site responsiveness a month. Out of the 26 banking sites involved in the study only three achieved perfect site responsiveness – measuring an site responsiveness of 99.9 percent or higher.