Site Monitoring Tool Apple

Peace of mind with WatchMouse

WatchMouse monitors your websites, servers and applications, notifies key personnel when problems occur, and analyzes downtime issues in order to get the servers up and running as soon as possible. Well before your customers start calling your helpdesk!

WatchMouse advantages:

  • Reliable & redundant monitoring provided by 24+ global monitoring stations - pinpoint issues before customers encounter website errors
  • Immediate & affordable outsourced solution
  • Advance technology & industry expertise provide accurate monitoring & reports
  • Detailed information enabling you to manage & drive website performance
  • Flexible pricing assuring you only pay for what is needed
  • Reliable & redundant alerting via multiple SMS gateways

Click to enlarge.
News

Secure site (https) checking (2005-01-31)

The access to secure sites (https) and the verification of the server certificates of these sites is now possible in the Gold and Platinum packages.

Multiple alert addresses & Escalation (2005-01-31)

In the Addresses section of this site you can now manage address groups. This feature can be used for two purposes:
Multiple addresses
When an error condition is detected, multiple recipients of all types (email, icq, sms/text messaging) can be alerted at the same time.
Escalation
Alternatively, alerts can be sent to different addresses at different stages; E.g. the first time an error occurs, the event is only logged, the second time, an SMS/text message is sent to the administrator and his assistant and the third time, an e-mail is sent to the support desk.
The number of groups you can define is unlimited.

Check your websites for certain words or patterns with the 'match' rule. (2005-01-31)

As of today, Gold and Platinum members can check for the presence or absence of a specific piece of text on their web page. This can be done with literal texts or with so called regular expressions (for more complex matches).

To give it a try go to the rule settings and choose type 'match'. The normal 'http' check will be performed as well by this type of rule, so an extra rule is not necessary.

Display your site monitoring tool apple on your homepage (2005-01-31)

We added a small banner to the banner page at this website which shows the site monitoring tool apple of your website for the last seven days. It is recreated every day so it will show the up to date statistics.

Just copy the HTML code to the right of the banner of your choice, paste it in your home page, and it will show the most current statistics for your website(s).

Reseller Program available with 30-40% discount (2005-01-31)

Every WatchMouse member with a Silver, Gold or Platinum account can now resell WatchMouse services without any additional requirements.

Visit the reseller pages for more information, and signup today.

There you can also find:

  • A tool to manage your customers
  • A page where you can upload your logo. This logo will be shown on every page after your customer logs in, thus creating a co-branded version of the WatchMouse site
  • Pages with your customers logs and graphs without any branding, ready to integrate in frames on your own site

The last item will be available from mid September

Press releases

WatchMouse opens new monitoring site monitoring tool apples in China and London (2005-01-12)

Largest monitoring network world-wide.

UTRECHT, 20041210 -- WatchMouse, active in monitoring websites world-wide, has opened two new monitoring site monitoring tool apples: in Hong Kong and London. At the same time, the company’s site monitoring tool apple in Sydney, Australia, has been completely renewed. With this expansion, WatchMouse is responding to the explosive growth in interest in real-time site monitoring from e-commerce companies. With nine site monitoring tool apples, the Utrecht-based company is now the largest monitoring network world-wide.

Thanks to rapidly increasing online expenditure via the Internet, services such as WatchMouse are undergoing significant development. A monitoring site monitoring tool apple provides insight into the availability of e-commerce sites, the speed of these sites and response times. Research performed among Dutch websites by WatchMouse has demonstrated that many sites are still missing out in this area. Mark Pors, one of the founders of WatchMouse: “As spending online is growing by tens of percentage points each year, it is in the interest of sites to obtain insight into how they are functioning. A server that is poorly accessible for half an hour or more a day loses lots of money. Companies are increasingly recognising that they are losing out, both in terms of turnover and image. Not only in the Netherlands, but also elsewhere. For this reason, we are setting up site monitoring tool apples in more countries.”

Local testing

By creating a larger spread among the control site monitoring tool apples, sites can be monitored from more points throughout the world. WatchMouse is responding to increasing demand from clients for a world-wide picture of site availability. WatchMouse’s clients can also stipulate a preferred site monitoring tool apple for 'local' testing. For this reason, China and Great Britain have been added as two strategically important markets for e-commerce. The Utrecht company’s other site monitoring tool apples operate from Florida, Texas, Sydney, Nuremberg, Orleans, Amsterdam and Singapore.

WatchMouse

WatchMouse has been monitoring internet sites and e-commerce applications for companies all over the world since 2001. WatchMouse has thousands of clients in more than 70 countries. The company’s services are available in seven languages, analyses are performed from a range of locations and networks via the world-wide monitoring network.

This press release in Simplified Chinese and Traditional Chinese

Rapidly growing WatchMouse wins Deloitte’s Rising Star award (2005-09-23)

WatchMouse is one of the three winners of Deloitte’s Rising Star award. This award is presented annually to rapidly expanding technology companies less than five years old. WatchMouse has been active worldwide for three years in the area of site and server monitoring. With 16 monitoring site monitoring tool apples throughout the world, WatchMouse monitors the availability of customers’ websites, immediately sounding the alarm in the event of problems.

The Rising Stars are presented as part of the Deloitte Technology Fast 50 ceremony, the fifty most rapidly expanding technology businesses. The Rising Stars have the potential to lead the Technology Fast 50 in the near future. Stan van de Burgt (42), Niels Eijsbroek (40) and Mark Pors (38) first came up with the idea for WatchMouse in 2001. The concept was as unique as it was clear: to monitor the availability of sites and servers by constantly simulating web traffic. If a site is not responding or an error is found, the customer is notified immediately by SMS, pager, IM or e-mail. From the moment the concept went 'live', in 2002, the pace has been frenetic: turnover doubled each year. Web sites are now monitored from sixteen monitoring site monitoring tool apples worldwide 24 hours a day, seven days a week.

The WatchMouse application is entirely web-based: customers do not have to install software or hardware at their site, and the application excels in its self-service aspects while staying easy to use. This allows WatchMouse to operate with a small core of permanent employees, supplemented by external support. Prospective customers can specify their requirements in detail on the WatchMouse site. A range of starter packages is available, priced from € 17.50 per month up to € 450 per month. 400 paying customers in 40 countries worldwide now make use of WatchMouse’s services. These include hosting companies, government bodies, and companies such as LB Icon, Scania, Siemens, Orange, ING, GeoTrust, Citibank, and Postbank.

Self-service as a success factor

Mark Pors, Chief Technology Officer, says he was “pleasantly surprised by the award”. “I am very happy that the jury shares our vision of self-service and our market approach." Pors sees WatchMouse as “the right initiative at the right moment. Companies are increasingly looking to outsource non-core tasks. However, they want to be able to guide and control this themselves and from their own workplace. Web-based services make this possible." Stan van de Burgt, CEO, sees the simplicity of the WatchMouse site and the various languages in which it is available as the major success factors. "Monitoring websites was an idea that already existed in essence, but had not been worked out in this form. We are geared tightly to 'self service', whereby customers can set up everything themselves and retain total control. Which also means we are able to offer the service at a more attractive price than other players in the market.”

The Rising Star awards were presented on Thursday, 22 September.

WatchMouse

WatchMouse assesses your website and e-commerce applications just like your customers experience them. The checks are carried out from 16 monitoring site monitoring tool apples worldwide, and recorded in regular reports. In the event of errors or availability problems, the right people within your organisation will be alerted.

www.watchmouse.com

WatchMouse develops monitoring widget for Apple users (download widget) (2005-10-21)

WatchMouse has developed a new widget for dashboard, aimed at Internet site monitoring.

NETHERLANDS, 2005-10-13. By means of the widget Apple users can get direct insight into the accessibility of their own Internet site. The widget can be downloaded for free from the Apple website. Last month, WatchMouse was voted a Deloitte Rising Star in the Netherlands, as part of the Fast 50 awards; the list of the 50 fastest growing technology companies.

In 2002, WatchMouse (www.watchmouse.com) introduced a new concept for Internet site monitoring. By means of ongoing simulations of Internet traffic the accessibility of sites and servers is checked. If a site is not responding, an alert message is sent immediately through SMS, telephone, Instant Messenger or e-mail. The sites are checked from sixteen monitoring site monitoring tool apples worldwide. This is done 24 hours per day, seven days per week. The service is completely web based: customers don't have to install software, everything is 100% self-service, which keeps the costs low.

The three founders of WatchMouse, Niels Eijsbroek, Stan van de Burgt and Mark Pors are enormous Mac-fans with a total of fifteen Macs in their possession. The monitoring widget is quite unique: it is a combination of a desktop and a hosted application. When the widgets detects a problem with the site it is checking, it alerts the user with a 'beep', followed by the launch of a web browser, which is directed to a web application on watchmouse.com. There the site is checked from 16 different locations worldwide.

Every five minutes

Every five minutes the dashboard widget checks one or more sites from the users own computer. Also, the availability of the site during the last 72 hours is registered. A problem is followed by an alert, which is then verified by all WatchMouse control site monitoring tool apples.

WatchMouse has made the widget available free of charge "because we have become addicted to it, ever since we started using the first beta version of the widget", says CCO Niels Eijsbroek. "We give the widget away for free mainly for the fun part. And of course it's also important to bring site monitoring to the attention of our fellow Apple-users."

The free WatchMouse site monitoring widget can be downloaded from the Apple website:

http://www.apple.com/downloads/dashboard/networking_security/watchmousesitemonitor.html

About WatchMouse

Companies can easily monitor their own Internet sites using WatchMouse's monitoring service. WatchMouse has been monitoring Internet sites and e-commerce applications for companies throughout the world since 2002. WatchMouse has thousands of customers in more than 70 countries. The services supplied by WatchMouse are available in eight languages, and analysis are performed from various locations and over numerous networks, using a world-wide monitoring network.

Further information can be found at: www.watchmouse.com

Spanish websites suffer from poor performance (2005-12-04)

WatchMouse research shows that 71% of IBEX websites availability is below industry standards

MADRID, 20051121 - Of the top 35 funds listed on the Bolsa de Madrid (IBEX), 25 have websites with poor to dramatically poor availability. Many of the sites are badly accessible or unavailable for more than an hour per month.

The worst site, that of Antena 3 TV, is even unavailable for an equivalent of more than 8 days per month.

This was the conclusion drawn from the first Spanish Site Availability Index created by WatchMouse, a company supplying monitoring services for websites and e-commerce applications worldwide. In order to determine the extent to which the sites of IBEX funds achieve a satisfactory uptime, WatchMouse monitored the sites continuously between October 23 and November 11, 2005. Every five minutes, one of WatchMouse’s test site monitoring tool apples tried to access the homepage of the site, which was expected to download within 8 seconds, without any errors.

An uptime of 99.9% is seen as the minimum acceptable level. This percentage is also often quoted in service level agreements (SLAs) with hosting providers. There were only five sites which achieved perfect 100% availability - Sogecable, Arcelor, FCC, BSCH and Altadis. The availability of the three worst performers was less than 95%; Acerinox (94.66%), Gamesa (86.54%) and Antena 3 TV with 73.05%.

Mark Pors, chief technology officer at WatchMouse, stated that he was "very surprised" by the results. "With several sites, we found an uptime that was worse than that of many smaller companies. This is worrying as IBEX funds in particular should give a great deal of priority to their corporate image. Maximum uptime should be part of the overall 'brand performance'."

Pors suspects that for some sites, the popularity could be a reason for poor availability. "Some of the sites belonging to IBEX funds will get a lot of traffic. However, this is no excuse; if we look at large online brokers in the US, for example, all achieve an uptime in excess of 99.9%."

A complete overview of the monitoring results of the WatchMouse Site Availability Index, listing the 35 sites, can be found on http://www.watchmouse.com/en/availabilityindex/2005/IBEX.php

About WatchMouse

Companies can easily monitor their own Internet sites using WatchMouse's monitoring service. WatchMouse has been monitoring Internet sites and e-commerce applications for companies throughout the world since 2002. WatchMouse has thousands of customers in more than 70 countries. The services supplied by WatchMouse are available in eight languages, and analysis are performed from various locations and over numerous networks, using a world-wide monitoring network.

Further information can be found at: www.watchmouse.com

WatchMouse and Domeny.pl join forces in the Polish market (2005-11-24)

Polish websites verified from the visitors' perspective

Kraków, Poland, 2005-11-08 -- WatchMouse and Domeny signed a reseller and marketing agreement today, joining forces in bringing site monitoring services to the Polish market.

Using the WatchMouse services, companies will instantly be aware of upcoming and/or acute incidents related to its web sites of their clients, and can, as a result, resolve problems in a short time frame.

The websites and their functionality are checked for availability, speed, and conformance from different locations around the world, now including Poland. Because the websites are checked in the same way that visitors are experiencing them, incidents will be detected at an early stage. Also, using WatchMouse's objective periodical reports, it is possible for companies to see if the performance is in accordance with the agreed service levels (SLAs).

WatchMouse extends its network of monitoring site monitoring tool apples with a checkpoint in Kraków, hosted by Domeny.pl. The total number of checkpoints is now 17. Domeny.pl also provides the Polish language version of the WatchMouse site and local customer care.

Stan P. van de Burgt, CEO of WatchMouse: "I'm very happy with this deal. The Polish e-service industry is obviously booming, and this results in higher awareness of the issues involved with running web applications that should be available around the clock."

Arkadiusz Szczurowski, CEO of Domeny.pl "We know that WatchMouse products are one of the best in the World. So we decided to co-operate with the company, and we take pride in it. We expect this co-operation to bring both WatchMouse and our business a lot of advantages and satisfaction. Domeny.pl wants to lead WatchMouse monitoring service on Polish market and offer it for business leaders. This will be a great innovation in Poland and also success. In our view, site monitoring is important, because stability, performance, and high availability of the web sites is one of the basic value in all branches of business, both e-business and other business."

"There are about 4 million companies in Poland. We want to direct the offer to the most important on Polish market. We think that the WatchMouse service is a must-have for about 5-10 percent of all business owners."

About Domeny.pl

Domeny.pl was founded in 1997 and is now providing Internet services to about 10.000 business customers with products ranging from Internet domains and hosting services (virtual and dedicated servers), SSL certificates and other products dealing with internet security. The company's slogan is: We're Trusted by the Best. Among its clients are the biggest and the best known Polish and international companies.

About WatchMouse

Companies can easily monitor their own Internet sites using WatchMouse's monitoring service. WatchMouse has been monitoring Internet sites and e-commerce applications for companies throughout the world since 2002. WatchMouse has thousands of customers in more than 70 countries. The services supplied by WatchMouse are available in nine languages, and analyses are performed from various locations and over numerous networks, using a world-wide monitoring network.

In October 2005, WatchMouse was voted a Deloitte Rising Star in the Netherlands, as part of the Fast 50 awards the list of the 50 fastest growing technology companies.

Testimonials

I'm sending you this e-mail just to say how very impressed I am with your site and services. (2010-01-13)

I'm sending you this e-mail just to say how very impressed I am with your site and services. I found your site on Google and spent a long time comparing you to the other site site monitoring tool apple services that are out there. Your site definitely was the most appealing of them all and consequently I signed up for the silver package today.

Simon Bland, ProWeb Design

I missed the back-up (2010-01-13)

Good to be back, we have all sorts of site monitoring tool apple in place here but I still missed the back-up of knowing that your service will alert my mobile if something goes wrong.

Avi Talwar, Tiscali, UK NOC

We guarantee our customers 100% uptime. (2010-01-13)

We guarantee our customers 100% uptime. To fulfill this guarantee, we use several site monitoring tool apple systems.
Based on our experiences we can say: WatchMouse is REALLY reliable!

Gerwin Scheeve, Lost Boys

Very impressive feature set and has a real commitment to client care (2010-01-13)

With many hundreds of business clients who expect and deserve over 99.99% uptime, in the instances where we do have service issues, WatchMouse alerts us promptly - every time. This allows us to minimize the impact of downtime and interruptions to our clients. WatchMouse isn't just another site monitoring tool apple service, the team is dedicated to building on an already very impressive feature set and has a real commitment to client care

Michael Bloch, Business Operations Manager, ThinkHost, Inc.

WatchMouse Periodic Vulnerability Scanning has enabled us... (2010-01-13)

WatchMouse Periodic Vulnerability Scanning has enabled us to overcome the time consuming task of managing site monitoring tool apple internally. The removal of all duplicate findings and neat presentation in the WatchMouse Customer Console further reduces the time Lectric Webservices has to spend on maintaining secure systems.

General Manager, LECTRIC Webservices
Columns

What do you want to check with a service such as Watchmouse? (2005-01-31)

As I explained in my previous column, you can use a monitoring service in a number of roles. Common to all these roles is the fact that you are keeping alive some services for the benefit of your customers, suppliers, employees or partners. These users are, in the end, all that counts.

What are the objects that you should be checking? Obviously, the least you want to do is check the service that is most visible to these users. This could be the webserver, or a POP or FTP server for example. You would start by setting up a rule to check the server and a URL. The frequency with which you can monitor (that is: the elapsed time between checks) is typically limited by the type of subsite monitoring tool appleion that you have. Only in specific cases would you not check as often as your subsite monitoring tool appleion allows.

Note that there is a difference between a CONNECT on port 80 rule and a HTTP rule. The first just connects to the port that the webserver is supposed to use. The HTTP rule also checks whether the webserver can produce a valid HTTP response, and whether the document can be found. You probably want the latter check.
Similar reasoning applies to POP and FTP checks. If you set up two different rules on the same host, this allows you to distinguish for example between a broken webserver and a host that is down. If you want even more content oriented checks, have a look at the so-called PLUG-IN rules. Additionally, you can set up checks to make sure that your users are actually using the services that you intend them to. The whole Internet depends heavily on the domain name system(DNS) functioning correctly. If it does not work properly your users may be directed to another site than you intended. This could be a configuration error, but it could also be a defamation hack. In either case, you want to know.
First of all you want to check whether the root servers of the Internet accurately find the DNS that is serving you. This can be checked with a DNSNS rule. What you are checking with this rule is whether the registrar's databases are correct. Second, you want to check if that DNS server (and its slaves) are serving up the proper IP address for the server. For this you can use the DNSA rule, and it will warn you if the DNS server is not working or serves up the wrong address. (Note that the hosting party can change that address at its discretion, as part of a renumbering operation for example.)

Who should you notify of rule failures? Again, different roles have different information requirements. You want to notify the person who can fix things as soon as possible. Mail or SMS/text them directly, you do not want to be in the loop. You might set up an site monitoring tool apple chain, which fires off after a certain amount of errors. Note: make sure that you send the message on a channel that is not affected by the outage: if your e-mail system does not work, delivering a message to that effect should not depend on that e-mail system.
The people in charge of overseeing somebody else's service levels should only get site monitoring tool apple messages, if at all. Rather, they should get the weekly or monthly service reports.

Peter van Eijk is a management consultant specialized in management of network infrastructures. He can be reached via his contact page.

Security news

phpDirectorySource SQL Injection and Cross Site Scripting Vulnerabilities (2009-07-24)

phpDirectorySource is prone to an SQL-injection vulnerability and a cross-site site monitoring tool appleing vulnerability because it fails to sufficiently sanitize user-supplied data.

Exploiting these issues could allow an attacker to steal cookie-based authentication credentials, compromise the application, access or modify data, or exploit latent vulnerabilities in the underlying database.

Mozilla Firefox/Thunderbird Double Frame Construction Memory Corruption Vulnerabilities (2009-07-24)

Mozilla Firefox and Thunderbird are prone to multiple remote memory-corruption vulnerabilities.

An attacker can exploit these issues to corrupt memory on the affected computer and run arbitrary code in the context of the user running the affected application. Failed exploit attempts will cause denial-of-service conditions.

These vulnerabilities were previously covered in BID 35758 (Mozilla Firefox MFSA 2009-34, -35, -36, -37, -39, -40 Multiple Vulnerabilities) but have been assigned this record to better document them.

Mozilla Firefox/Thunderbird JavaScript Engine Memory Corruption Vulnerabilities (2009-07-24)

Mozilla Firefox and Thunderbird are prone to multiple remote memory-corruption vulnerabilities that affect the JavaScript engine.

An attacker can exploit these issues to corrupt memory on the affected computer and run arbitrary code in the context of the user running the affected application. Failed exploit attempts will cause denial-of-service conditions.

These vulnerabilities were previously covered in BID 35758 (Mozilla Firefox MFSA 2009-34, -35, -36, -37, -39, -40 Multiple Vulnerabilities) but have been assigned this record to better document the issues.

RaidenHTTPD Cross Site Scripting and Local File Include Vulnerabilities (2009-07-24)

RaidenHTTPD is prone to local file-include and cross-site site monitoring tool appleing vulnerabilities because the application fails to properly sanitize user-supplied input. These issues affect the WebAdmin component.

An attacker may leverage the cross-site site monitoring tool appleing issue to execute arbitrary site monitoring tool apple code in the browser of an unsuspecting user in the context of the affected site. This may allow the attacker to steal cookie-based authentication credentials and to launch other attacks.

Exploiting the local file-include issue allows remote attackers to view and subsequently execute local files within the context of the webserver process.

RaidenHTTPD 2.0 build 26 and prior versions are affected.

8E6 R3000 Internet Filter Multiple Cross-Site Scripting Vulnerabilities (2007-05-29)

The 8E6 R3000 Internet Filter appliance is prone to multiple cross-site site monitoring tool appleing vulnerabilities because it fails to properly sanitize user-supplied input.

An attacker may leverage these issue to execute arbitrary site monitoring tool apple code in the browser of an unsuspecting user in the context of the affected device. This may help the attacker steal cookie-based authentication credentials and launch other attacks.

Specific information on affected firmware and model number is currently unavailable. This BID will be updated as more information emerges.
In the press

Monitor your website with WatchMouse (2010-01-13)

Dashboard widget WatchMouse Site Monitor site monitoring tool apples up on the website of your choice every 1, 5, 15, 30, or 60 minutes to keep track of its uptime. But wait, there's more...

4 New APIs: Wine, Whois and Website Monitoring (2010-01-13)

WatchMouse API: The WatchMouse service site monitoring tool apples the behavior and availability of websites. WatchMouse "allows site owners to optimize the internet experience of their customers. A worldwide network site monitoring tool apples websites from 40 different locations in 25 countries around the globe."

Facebook: Slow And Unresponsive? (2010-01-13)

Contrary to a recent study that showed that Facebook is among the most reliable social networks, new study conducted by WatchMouse shows abysmal results for Facebook. 104 sites were monitored by WatchMouse, and Facebook was by far the worst performance-wise: it had slow loading times and frequent errors. Check out the graph (too big to show here) to see how bad it looks.

WatchMouse and Badboy Software Announce Partnership (2010-01-14)

WatchMouse is pleased to announce a partnership with Australia's Badboy Software. The partnership combines the immensely popular Badboy site monitoring tool apple tool with WatchMouse's market leading website performance monitoring, enabling customers to record complex transaction scripts and run them using a global infrastructure.

Blog

Test phase Frankfurt checkpoint (2005-03-29)

As you may have noticed in your logs, we are slowly introducing a new monitoring station in Frankfurt, Germany. Not all site monitoring tool apples are serviced at this checkpoint yet..., and we use in about 5% of the checks.

Keep an I on this blog, and on the official news section of our site for the formal announcement!

Timing information added for DNS rules (2005-12-09)

The rules of type 'site monitoring tool applea' and 'site monitoring tool applens' now also log timing information, which is presented in the 'Download time' graphs and the dtime field in the raw logs. This enables you to monitor the speed of the DNS server while resolving the DNS query.