Pop Monitoring

Peace of mind with WatchMouse

WatchMouse monitors your websites, servers and applications, notifies key personnel when problems occur, and analyzes downtime issues in order to get the servers up and running as soon as possible. Well before your customers start calling your helpdesk!

WatchMouse advantages:

  • Reliable & redundant monitoring provided by 24+ global monitoring stations - pinpoint issues before customers encounter website errors
  • Immediate & affordable outsourced solution
  • Advance technology & industry expertise provide accurate monitoring & reports
  • Detailed information enabling you to manage & drive website performance
  • Flexible pricing assuring you only pay for what is needed
  • Reliable & redundant alerting via multiple SMS gateways

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News

New Monitoring Stations in Belgium, Ireland, Norway and Mexico (2009-04-26)

The WatchMouse performance monitoring network expands with another four stations, this time in:

  • Antwerp, Belgium
  • Dublin, Ireland
  • Oslo, Norway
  • Guadalajara, Mexico

The total number of monitoring stations is now 39, and follows customer demand in these countries, as well as demands from companies operating sites that cater to a worldwide audience.

The new monitoring stations will appear automatically in the customer dashboard logs when monitoring is performed from random locations. Customers can select the new locations as the primary monitoring station in the monitoring settings.

The current status of the WatchMouse web site monitoring network can be found in the 'About' tab on the WatchMouse site.

New web site monitoring station: Copenhagen, Denmark (2007-09-08)

The WatchMouse network of monitoring stations expands again, this time in Copenhagen, a another site monitoring station in Scandinavia, bringing the total number of checkpoints to 23.

The new checkpoint will appear automatically in your logs. You can also set one of the new checkpoints as the primary checkpoint in your monitoring settings.

The current status of the WatchMouse web site monitoring network can be found on the 'About' tab of the WatchMouse site.

New web site monitoring station: Melbourne, Australia (2007-05-29)

The WatchMouse network of monitoring stations expands again, this time in Melbourne, a second web site monitoring station in Australia, bringing the total number of checkpoints to 21.

The new checkpoint will appear automatically in your logs. You can also set one of the new checkpoints as the primary checkpoint in your monitoring settings.

The current status of the WatchMouse web site monitoring network can be found on the 'About' tab of the WatchMouse site.

Press releases

WatchMouse expands Website Monitoring Infrastructure to 35 Global Monitoring Stations (2008-09-01)

In order to meet customer demand, WatchMouse is proud to announce the expansion of its global infrastructure with another eight monitoring stations being deployed over the past two months. The new stations are in: India, Israel, Japan, New Zealand, Russia, South Africa, Switzerland and the USA. WatchMouse now offers 25 monitoring stations in major European and North American cities, with a further 10 stations spread across Africa, the Middle East, South America and Oceania.

WatchMouse's extensive infrastructure provides the means to accurately monitor sites and web applications from the perspective of users based in different global locations. Such multi-point monitoring is imperative as site performance varies greatly depending on the location of the user (e.g. customers in the USA might quickly access a site, while for users in Germany, the same site has errors or a long load time). WatchMouse CTO, Mark Pors explains that "Even if your site works well from your headquarters, customers may still have trouble reaching it from different external locations. As a slow or faulty site can frustrate users, damage the reputation of a company and result in lost sales, it is essential to monitor from more than one point."

As the vast majority of businesses are aware of the need for global performance monitoring, WatchMouse was surprised to find global performance issues on the sites of some major international organizations, including the social networking site Facebook. In recent research WatchMouse found that facebook.com performs well in the USA but showed serious user issues from many other locations.

WatchMouse’s market leading infrastructure can help international organizations identify performance issues. Equally, WatchMouse supports clients who require performance monitoring within a particular region by allowing monitoring to be restricted to a sub-set of monitoring stations. This feature is useful for companies that only trade within a large country (e.g. USA) or region (e.g. Europe) but still require comprehensive monitoring within their area of operation.

About WatchMouse

WatchMouse provides global performance monitoring to thousands of customers in over 70 countries. In addition to a market leading infrastructure, WatchMouse offers automated alerting and an advanced user interface for complete self-management of all monitoring features and subscription details.

WatchMouse releases new Site Performance Monitoring Widget for Apple users (download widget) (2006-10-22)

WatchMouse releases 2.0 widget for dashboard, aimed at Internet site performance monitoring.

NETHERLANDS, 2006-10-23. By means of the widget Apple users can get direct insight into the performance of their own Internet site. The widget can be downloaded for free from the Apple website.

In 2002, WatchMouse (www.watchmouse.com) introduced a new concept for Internet site monitoring. By means of ongoing simulation of Internet visitors the performance of sites and servers is verified. If a site is not responding, an alert message is sent immediately through SMS, pager, Instant Messenger or e-mail. The sites are checked from over twenty monitoring stations worldwide. This is done 24 hours per day, seven days per week. The service is completely web based: customers don't have to install software, everything is 100% self-service, which keeps the costs low.

The three founders of WatchMouse, Niels Eijsbroek, Stan van de Burgt and Mark Pors are enormous Mac-fans with a total of twenty Macs in their possession. The monitoring widget is quite unique: it is a combination of a desktop and a hosted application. When the widgets detects a problem with the site it is checking, it alerts the user with a 'beep', followed by the launch of a web browser, which is directed to a web application on watchmouse.com. There the site is checked from over 20 different locations worldwide.

Worldwide monitoring

The new version (2.0.4) brings continuous performance monitoring, even when the Mac is not connected to the Internet, by connecting the widget to a WatchMouse account (free or paid). In October 2005, WatchMouse released the first version of this widget, which was downloaded over 10.000 times.

WatchMouse has made the widget available free of charge "because we have become addicted to it, ever since we started using the first beta version of the widget", says creative director Niels Eijsbroek. "We give the widget away for free mainly for the fun part. And of course it's also important to bring site performance monitoring to the attention of our fellow Apple-users."

The free WatchMouse site monitoring widget can be downloaded from the Apple website:

http://www.apple.com/downloads/dashboard/networking_security/watchmousesitemonitor.html

About WatchMouse

Companies can easily monitor their own Internet sites using WatchMouse's monitoring service. WatchMouse has been monitoring Internet sites and e-commerce applications for companies throughout the world since 2002. WatchMouse has thousands of customers in more than 70 countries. The services supplied by WatchMouse are available in nine languages, and analysis are performed from various locations and over numerous networks, using a world-wide monitoring network.

In 2005, WatchMouse was voted a Deloitte Rising Star in the Netherlands, as part of the Fast 50 awards; the list of the 50 fastest growing technology companies.

Further information can be found at: www.watchmouse.com

WatchMouse opens new monitoring stations in China and London (2005-01-12)

Largest monitoring network world-wide.

UTRECHT, 20041210 -- WatchMouse, active in monitoring websites world-wide, has opened two new monitoring stations: in Hong Kong and London. At the same time, the company’s station in Sydney, Australia, has been completely renewed. With this expansion, WatchMouse is responding to the explosive growth in interest in real-time site monitoring from e-commerce companies. With nine stations, the Utrecht-based company is now the largest monitoring network world-wide.

Thanks to rapidly increasing online expenditure via the Internet, services such as WatchMouse are undergoing significant development. A monitoring station provides insight into the availability of e-commerce sites, the speed of these sites and response times. Research performed among Dutch websites by WatchMouse has demonstrated that many sites are still missing out in this area. Mark Pors, one of the founders of WatchMouse: “As spending online is growing by tens of percentage points each year, it is in the interest of sites to obtain insight into how they are functioning. A server that is poorly accessible for half an hour or more a day loses lots of money. Companies are increasingly recognising that they are losing out, both in terms of turnover and image. Not only in the Netherlands, but also elsewhere. For this reason, we are setting up stations in more countries.”

Local testing

By creating a larger spread among the control stations, sites can be monitored from more points throughout the world. WatchMouse is responding to increasing demand from clients for a world-wide picture of site availability. WatchMouse’s clients can also stipulate a preferred station for 'local' testing. For this reason, China and Great Britain have been added as two strategically important markets for e-commerce. The Utrecht company’s other stations operate from Florida, Texas, Sydney, Nuremberg, Orleans, Amsterdam and Singapore.

WatchMouse

WatchMouse has been monitoring internet sites and e-commerce applications for companies all over the world since 2001. WatchMouse has thousands of clients in more than 70 countries. The company’s services are available in seven languages, analyses are performed from a range of locations and networks via the world-wide monitoring network.

This press release in Simplified Chinese and Traditional Chinese

Testimonials

WatchMouse provides independent worldwide monitoring of our sites (2010-01-13)

WatchMouse provides independent worldwide monitoring of our sites, supplementing our internal monitoring, to provide us frequently-updated metrics on availability and performance just as the user experiences. The WatchMouse service represents an exceptional value and time savings.

Jacob Moorman Director of Operations, SourceForge.net

Monitoring our 24/7 online service in an independent way is crucial to our business (2010-01-13)

Monitoring our 24/7 online service in an independent way is crucial to our business and supports us in delivering on our promise to the customers.

Director, Postbank N.V. (Part of the ING Group)
Security news

DB2 Monitoring Console Multiple Unspecified Security Bypass Vulnerabilities (2008-03-17)

DB2 Monitoring Console is prone to multiple unspecified security-bypass vulnerabilities that can allow unauthorized file uploads and database access.

Attackers can use these issues to bypass security restrictions and perform unauthorized actions; other attacks may also be possible.

Versions prior to DB2 Monitoring Console 2.2.25 are affected.

IBM Tivoli Monitoring Express Universal Agent Multiple Heap Buffer Overflow Vulnerabilities (2007-07-06)

IBM Tivoli Monitoring Express Universal Agent is prone to multiple buffer-overflow vulnerabilities because the application fails to bounds-check user-supplied data before copying it into an insufficiently sized memory buffer.

An attacker can exploit these issues to execute arbitrary code within the context of the vulnerable application. This may facilitate the compromise of affected servers. To leverage these issues, the attacker does not need to authenticate.

IBM Tivoli Monitoring Express 6.1 is affected.

Just For Fun Network Management and Monitoring System Multiple Remote Vulnerabilities (2007-06-12)

Just For Fun Network Management and Monitoring System (JFFNMS) is prone to multiple remote vulnerabilities, including a cross-site scripting issue, an SQL-injection issue, and multiple information-disclosure issues.

An attacker can exploit these issues by manipulating the SQL query logic to carry out unauthorized actions on the underlying database, access sensitive information, and obtain cookie-based authentication credentials.

These issues affect versions prior to JFFNMS 0.8.4-pre3.
In the press

WatchMouse and Badboy Software Announce Partnership (2010-01-14)

WatchMouse is pleased to announce a partnership with Australia's Badboy Software. The partnership combines the immensely popular Badboy scripting tool with WatchMouse's market leading website performance monitoring, enabling customers to record complex transaction scripts and run them using a global infrastructure.

Blog

Ping from all our monitoring stations (2005-12-09)

You can now use our improved ping tool to ping your server from each of our monitoring stations.

In case ping requests are blocked by your firewall or server, you can use the host check tool alternatively.