About WatchMouse

Founded in February 2002, WatchMouse is a global industry leader in self-service website and application performance monitoring.

WatchMouse product tests the behaviour and availability of websites, services and applications utilizing an infrastructure that includes over 43 worldwide remote monitoring stations and a global network of checkpoints in 26 countries. WatchMouse conducts checks from an external perspective to replicate real-time user experience and writes transaction monitoring scripts to identify a wide variety of possible issues, from slow page response times, to monitoring the behaviour of forms such as login pages and shopping carts.

Advanced remote monitoring helps eliminate website downtime and allows issues to be identified and resolved quickly before they result in lost revenues or customers.

WatchMouse monitoring guarantees peace of mind that your website has been thoroughly and externally tested from the user's perspective to ensure that your online customers have the best possible user experience while visiting your website. WatchMouse's web-based products are easily deployed and offer many features including extensive reporting tools and automated email and text/SMS alerts. Many of the world's leading companies including Philips, ING and VeriSign utilize and depend on WatchMouse to provide independent confirmation of both in-house and suppliers' website performance. Supporting a broad, rapidly growing international customer base, WatchMouse offers customer support in nine languages and payments in five currencies.

Quick Facts

  • Founded February 2002
  • Privately held company based in Utrecht, The Netherlands
  • 42 worldwide website monitoring stations in 26 countries
  • Website is available in English, Dutch, French, Spanish, German, Italian, Polish, Swedish, and Portuguese (BR).
  • Customer support in nine languages and payments in four currencies

Leadership

Stan P. van de Burgt, CEO and co-founder
Mark Pors, CTO and co-founder

WatchMouse Features:

  • 42 worldwide website monitoring stations in 26 countries
  • No software required: up and running in under five minutes
  • Real user activity emulated
  • Root cause analysis
  • Functional tests (website monitoring scripts)
  • 16 different protocols including HTTP(S), DNS, and FTP
  • Automated alerting: eight SMS gateways with five different providers
  • Web analytics integration
  • Maintenance slot support
  • Alert escalation
  • In-depth reporting tools
  • SLA compliance records
  • Fully featured website monitoring API for seamless integration
  • Public status (health) pages, hosted in the cloud
  • And many more, see here

Customers

WatchMouse provides independent worldwide monitoring of our sites, supplementing our internal monitoring, to provide us frequently-updated metrics on availability and performance just as the user experiences. The WatchMouse service represents an exceptional value and time savings.

Jacob Moorman Director of Operations, SourceForge.net
I have used Watchmouse now for several years to monitor all critical systems I manage. It is the best, easiest to use and most economical service out there. (used at VeriSign, KeepUp and Happier.com)

Joel Nylund, Director of Engineering at Verisign
Monitoring our 24/7 online service in an independent way is crucial to our business and supports us in delivering on our promise to the customers.

Director, Postbank N.V. (Part of the ING Group)
With many hundreds of business clients who expect and deserve over 99.99% uptime, in the instances where we do have service issues, WatchMouse alerts us promptly - every time. This allows us to minimize the impact of downtime and interruptions to our clients. WatchMouse isn't just another monitoring service, the team is dedicated to building on an already very impressive feature set and has a real commitment to client care

Michael Bloch, Business Operations Manager, ThinkHost, Inc.

Media Contact:

Mindy M. Hull or Ginny Cain
Mercury Global Partners
Phone: 415 373 5263
Email: presswatchmouse.com