Reliable monitoring made by experts

Majority of Dutch e-commerce sites cannot handle upcoming Christmas traffic

During the 20 October - 26 November 2007 period, WatchMouse tested the websites of 38 Dutch online shops. Every 5 minutes, one of the test stations of WatchMouse retrieved the homepage of the site, without graphics, frames etc. This HTML page was expected to download within 8 seconds, without any errors. If that time was exceeded or if an error occurred, it was verified by one of the other test stations. If this station also established an error, it was counted as 'poor availability or not available'.

An uptime of 99.99% or higher is extremely desirable for high-profile companies and those that achieve high turnovers through their sites. Many companies stipulate an uptime of 99.9% as a minimum requirement in the Service Level Agreement with their IT department or provider. An uptime below 99% is usually regarded as unacceptable. In the table below these limits are indicated with colours.

You can also read the WatchMouse press release about this availability index on www.watchmouse.com

# 2006 Website Uptime percentage Downtime per month
1.  (1) Conrad 100.0000 0 minutes
1.  (11) eBay.nl 100.0000 0 minutes
1.  (2) Marktplaats.nl 100.0000 0 minutes
1.  (16) Otto.nl 100.0000 0 minutes
5.  (7) Klingel 99.9817 8 minutes
5.  (4) Neckermann homeshopping 99.9817 8 minutes
7.  (18) Elmar.nl 99.9724 12 minutes
7.  (3) MyLenses.nl 99.9724 12 minutes
7.  (12) Wehkamp.nl 99.9724 12 minutes
10.  (10) Dynabyte.nl 99.9634 16 minutes
10.  (34) Score 99.9634 16 minutes
12.  (31) Bakker-hillegom 99.9633 16 minutes
13.  (13) Central Point 99.9449 25 minutes
14.  (5) nl.bol.com 99.9174 37 minutes
15.  (25) Bijenkorf.nl 99.9173 37 minutes
15.  (6) TakeItNow.nl 99.9173 37 minutes
17.  (17) Drogisterij.net 99.8718 57 minutes
18.  (15) ECI.nl 99.8622 1 hour, 2 minutes
18.  (20) pdashop.nl 99.8622 1 hour, 2 minutes
20.  (24) Yvesrocher.nl 99.8621 1 hour, 2 minutes
21.  (8) Bonaparte.nl 99.8071 1 hour, 26 minutes
22.  (19) mp3man 99.7796 1 hour, 38 minutes
23.  (9) Quelle 99.6700 2 hours, 27 minutes
24.  (38) Mycom.nl 99.5865 3 hours, 5 minutes
25.  (33) Kruidvat 99.4316 4 hours, 14 minutes
26.  (23) Albert.nl 99.3933 4 hours, 31 minutes
27.  (26) Christineleduc.nl 99.3659 4 hours, 43 minutes
28.  (35) Centraal Beheer 99.3657 4 hours, 43 minutes
29.  (28) Hunkemöller 99.3044 5 hours, 11 minutes
30.  (37) Kijkshop.nl 99.2822 5 hours, 20 minutes
31.  (27) Bartsmit.nl 99.2556 5 hours, 32 minutes
32.  (14) Emmys.nl 99.2287 5 hours, 44 minutes
33.  (30) Beat-it 99.2116 5 hours, 52 minutes
34.  (36) Rituals.nl 99.0353 7 hours, 11 minutes
35.  (32) Dixons.nl 98.8128 8 hours, 50 minutes
36.  (29) Perrysport 98.0004 14 hours, 53 minutes
37.  (21) Freerecordshop.nl 97.3517 19 hours, 42 minutes
38.  (22) Bruna.nl 95.3250 1 day, 10 hours, 47 minutes

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